Shanghai Hongqiao Airport Services
Wi-Fi
There is public Wi-Fi service in both terminals.
Lost & Found
To contact lost and found offices:
Terminal 1: +86 021-22344553
Terminal 2: +86 021-22381086
Medical Aid
There are medical services at both terminals.
Ask to the information counters or staff if medical assistance needed.
OTHER Services
- Restaurants and cafeterias
- Shops and Duty free
- Post Office
- Tax refund
- ATMs and Cash Machines
- Banking Services
- Currency Exchange
- Special Assistance services
- Outdoor Smoking Area
- Business Center
- Police Station
- Power Outlets
LOUNGES
Terminal 1
No. 5 VIP Lounge: Terminal 1. Open from 5:30h until 19:00h. Services: Wi-Fi, snacks, TV, Internet Terminals, newspapers.
Price start From £18 per traveler.
V01 VIP Lounge: Terminal 1. Open from 6:00h until 19:00h. Services: Wi-Fi, showers, food, Wi-Fi, snacks.
PRices start from £30 per traveler.
V03 VIP Lounge: Terminal 1. Open from 6:00am until 19:00h. Services: Wi-Fi, snacks, food, newspapers and magazines.
From £30 per traveler.
VIP Reception Area (Gate 6): Terminal 1. Open from 5:30h until 21:30h. Services: snacks, TV, newspapers.
B10 First & Business Class Lounge: Terminal 1. Open from first departure until last departure. Services: Wi-Fi, food, snacks, drinks, TV, telephone.
B9 Shanghai Airport VIP Services Lounge: Terminal 1. Open from 5:20h until 19:40h. Services: Wi-Fi, drinks, food, TV, telephones, Internet terminals, among others.
Terminal 2
Golden Century VIP Lounge: Terminal 2. Open from 7:00h until 22:00h. Services: snacks, TV, Wi-Fi, Internet Terminals.
From £13 per traveler.
V3 Air China First & Business Class Lounge: Terminal 2. Open from 1 hour before first departure until the last departure. Services: snacks, Wi-Fi, premium food, drinks, TV, Internet Terminals.
21 Meters Lounge: Terminal 2. Open from 6:30h until 22:00h. Services: Wi-Fi, TV, snacks, newspapers.
First Class Lounge V1 (Closed For Renovation): Terminal 2. From 6:30h until 22:30h. Services: TV, food, snacks,Wi-Fi.
V5 China Eastern First & Business Class Lounge: Terminal 2. From 6:00h until last departure. Services: Wi-Fi- premium food, snacks, drinks.
V4 China Eastern VIP Lounge: Terminal 2. From 6:00h until last departure. Services: Wi-Fi- premium food, snacks, drinks.
V2 Shanghai Airlines Lounge: Terminal 2. From 6:00h until last departure. Services: Wi-Fi- premium food, snacks, drinks.
V8 Air China First & Business Class Lounge: Terminal 2. From 1 hour before first departure until last departure. Services: Wi-Fi, snacks, premium food, TV, Internet Terminals.
V6 China Southern Sky Pearl VIP Lounge: Terminal 2. Service hours: from 6:30h until last departure. Services: snacks, showers, Wi-Fi, TV, Children’s area, among others.