Shanghai Hongqiao Airport Guide to Shanghai Hongqiao International Airport (SHA)

Shanghai Hongqiao Airport Services

Wi-Fi 

There is public Wi-Fi service in both terminals.

Lost & Found

To contact lost and found offices:

Terminal 1: +86 021-22344553

Terminal 2: +86 021-22381086

Medical Aid 

There are medical services at both terminals.

Ask to the information counters or staff if medical assistance needed. 

 OTHER Services

- Restaurants and cafeterias
- Shops and Duty free
- Post Office
- Tax refund
- ATMs and Cash Machines
- Banking Services
- Currency Exchange
- Special Assistance services
- Outdoor Smoking Area 
- Business Center 
- Police Station
- Power Outlets 

LOUNGES

Terminal 1

No. 5 VIP Lounge: Terminal 1. Open from 5:30h until 19:00h. Services: Wi-Fi, snacks, TV, Internet Terminals, newspapers. 

Price start From £18 per traveler. 

V01 VIP Lounge: Terminal 1. Open from 6:00h until 19:00h. Services: Wi-Fi, showers, food, Wi-Fi, snacks. 

PRices start from £30 per traveler. 

V03 VIP Lounge: Terminal 1. Open from 6:00am until 19:00h. Services: Wi-Fi, snacks, food, newspapers and magazines. 

From £30 per traveler. 

VIP Reception Area (Gate 6): Terminal 1. Open from 5:30h until 21:30h. Services: snacks, TV, newspapers. 

B10 First & Business Class Lounge: Terminal 1. Open from first departure until last departure. Services: Wi-Fi, food, snacks, drinks, TV, telephone. 

B9 Shanghai Airport VIP Services Lounge: Terminal 1. Open from 5:20h until 19:40h. Services: Wi-Fi, drinks, food, TV, telephones, Internet terminals, among others. 

Terminal 2

Golden Century VIP Lounge: Terminal 2. Open from 7:00h until 22:00h. Services: snacks, TV, Wi-Fi, Internet Terminals. 

From £13 per traveler. 

V3 Air China First & Business Class Lounge: Terminal 2. Open from 1 hour before first departure until the last departure. Services: snacks, Wi-Fi, premium food, drinks, TV, Internet Terminals. 

21 Meters Lounge: Terminal 2. Open from 6:30h until 22:00h. Services: Wi-Fi, TV, snacks, newspapers. 

First Class Lounge V1 (Closed For Renovation): Terminal 2. From 6:30h until 22:30h. Services: TV, food, snacks,Wi-Fi. 

V5 China Eastern First & Business Class Lounge: Terminal 2. From 6:00h until last departure. Services: Wi-Fi- premium food, snacks, drinks. 

V4 China Eastern VIP Lounge: Terminal 2. From 6:00h until last departure. Services: Wi-Fi- premium food, snacks, drinks. 

V2 Shanghai Airlines Lounge: Terminal 2. From 6:00h until last departure. Services: Wi-Fi- premium food, snacks, drinks. 

V8 Air China First & Business Class Lounge: Terminal 2. From 1 hour before first departure until last departure. Services: Wi-Fi, snacks, premium food, TV, Internet Terminals. 

V6 China Southern Sky Pearl VIP Lounge: Terminal 2. Service hours: from 6:30h until last departure. Services: snacks, showers, Wi-Fi, TV, Children’s area, among others.